Privacy Policy

Privacy Policy

Effective date: September 3, 2025

This Privacy Policy describes how Flipsavvy Group LLC (“FlipSavvy,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit flipsavvyshop.com (the “Site”), make a purchase, or otherwise interact with us.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

1) Who We Are & Scope

  • Controller/Business: Flipsavvy Group LLC, United States.
  • Website: https://flipsavvyshop.com
  • Contact: info@flipsavvyshop.com
  • This Policy applies to the Site, our marketing activities, customer support, and sales operations. It does not cover third-party websites or services we do not control.

2) Personal Information We Collect

We may collect the following categories of information (some of which may be “personal information” under applicable law):

  • Identifiers & contact data: name, email address, phone number, billing and shipping address.
  • Order & payment details: items purchased, order totals, and payment method details (processed by our payment processors; we do not store full card numbers).
  • Account info: usernames, passwords, preferences (if you create an account).
  • Device & usage data: IP address, device IDs, browser type, pages viewed, referring/exit pages, timestamps, and general location (city/region).
  • Marketing & communications: your consents, preferences, and interactions with our emails/ads.
  • User content: messages you send us (support requests, reviews, survey responses).
  • Inferences: derived insights about preferences (e.g., product categories of interest).

3) Sources of Information

  • Directly from you: during checkout, account creation, forms, or customer support.
  • Automatically: via cookies, pixels, and similar technologies.
  • Third parties: payment processors, fraud-prevention providers, analytics/advertising partners, and shipping carriers.

4) How We Use Personal Information

We use information to:

  • Provide the Site and services: process orders, payments, shipping, returns, and support.
  • Operate and improve: maintain, optimize, and secure our Site and business.
  • Personalize & market: recommend products, send offers, and measure ad performance (where permitted).
  • Compliance & protection: comply with legal obligations, prevent fraud, and enforce terms.

Legal bases for EEA/UK visitors (GDPR): performance of a contract, legitimate interests (e.g., site security, improvement, marketing where permitted), consent (e.g., certain cookies/marketing), and legal obligations.

5) Cookies & Similar Technologies

We use cookies, pixels, and similar tools to:

  • enable core Site features (e.g., cart, checkout),
  • understand Site performance and usage,
  • personalize content, and
  • deliver and measure ads.

You can manage cookies via your browser settings and, where offered, our cookie banner or Cookie Preferences link in the Site footer. Disabling cookies may affect Site functionality.

6) Analytics, Advertising & “Sale/Share” (U.S. State Laws)

We may partner with analytics and advertising providers (e.g., for interest-based ads and retargeting). These partners may collect information from the Site (via cookies/pixels) to help us measure performance and show relevant ads on our Site or others. Under certain state privacy laws (like California’s CPRA), some activities may be considered a “sale” or “sharing” of personal information for cross-context behavioral advertising.

  • To opt out of “sale/share” or targeted advertising where applicable, use our “Do Not Sell or Share My Personal Information” link: https://flipsavvyshop.com/ccpa-opt-out and/or adjust cookie settings in our preferences center when available.
  • We honor Global Privacy Control (GPC) signals where required by law.

7) How We Disclose Personal Information

We do not sell personal information for money. We may disclose personal information with:

  • Service providers/processors: payment processing, hosting, analytics, advertising/marketing, email/SMS, fulfillment and shipping, customer support, and fraud-prevention (bound by confidentiality and data-processing terms).
  • Business transfers: in connection with mergers, acquisitions, or asset sales.
  • Legal & safety: to comply with law, respond to lawful requests, or protect rights, property, and safety.
  • With your consent or at your direction.

8) Retention

We keep personal information only as long as necessary for the purposes described (e.g., tax/audit/legal retention for orders) and then delete or anonymize it per our retention practices.

9) Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

10) Your Privacy Rights

Your rights depend on your location. We will verify your request and respond within the time required by law.

A) EEA/UK (GDPR)

You may have the right to access, rectify, erase, restrict, object, portability, and to withdraw consent at any time (without affecting prior processing). You may also lodge a complaint with your local supervisory authority.
How to exercise: email info@flipsavvyshop.com.

B) U.S. State Privacy Laws (e.g., CA/CPRA; CO, CT, VA, UT)

Subject to exceptions, you may have the right to:

  • Know/Access the categories and specific pieces of personal information we collected about you.
  • Delete personal information.
  • Correct inaccuracies.
  • Opt out of: (i) the “sale” or “sharing” of personal information, and/or (ii) targeted advertising, and certain types of profiling.
  • Limit use/disclosure of sensitive personal information (where applicable).
  • Appeal a decision (CO/CT/VA, etc.).

How to exercise:

  • Email info@flipsavvyshop.com with your name, email, and the right you wish to exercise.
  • To opt out of “sale/share” or targeted advertising, visit https://flipsavvyshop.com/ccpa-opt-out and/or adjust cookie preferences.
  • Authorized agents: If you use an agent, we may require proof of your signed permission and verification of your identity.

Categories collected/disclosed (past 12 months):
Identifiers, customer records, commercial information, internet/usage data, and inferences. Disclosed to service providers and business partners for the purposes outlined in Sections 4–7. We do not knowingly sell/share the personal information of consumers under 16.

11) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child provided information, contact us to request deletion.

12) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries with different data-protection laws. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses).

13) Third-Party Links

Our Site may link to third-party websites or services that we do not control. We are not responsible for their privacy practices. Review their policies before providing personal information.

14) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above indicates the latest revision. Material changes will be posted on the Site and, where required, we will notify you.

15) Contact Us

For any questions or to exercise your rights, contact us at: info@flipsavvyshop.com.

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